Privacy Policy
Information also provided pursuant to art. 13 of EU Regulation 2016/679 GDPR (General Data Protection Regulation).
Sicom test srl is committed to safeguarding privacy. You can contact us at info@sicomtesting.com if you have any questions or problems regarding the use of your personal data and we will be happy to assist you.
By using this site or our services, you consent to the processing of your personal data as described in this Privacy Policy.
Summary
- Data protection principles we follow
- What rights do you have regarding your personal data
- What personal data we collect about you
- How we use your personal data
- Who else has access to your personal data
- How we protect your data
- Information about cookies
- Contact information
Data protection principles
We are committed to following the following data protection principles:
- Processing is lawful, fair, transparent. Our processing activities have legitimate grounds. We always consider your rights before processing your personal data. We will provide you with information regarding processing upon request.
- The processing is limited to the purpose. Our processing activities correspond to the purpose for which the personal data was collected.
- Processing is performed with minimal data. We collect and process only the minimum amount of Personal Data required for any purpose.
- Processing is limited with a period of time. We will not store your personal data for longer than necessary.
- We will do our best to ensure the accuracy of the data.
- We will do our best to ensure the integrity and confidentiality of your data.
Rights of the interested party
The interested party has the following rights:
- Right to information – means that you have the right to know whether your personal data is being processed; what data is collected, where it is obtained from, why and by whom it is processed.
- Right of access – means that you have the right to access the data collected about you. This includes the right to request and obtain a copy of the personal data collected.
- Right to rectification – this means that you have the right to request rectification or deletion of your personal data that is inaccurate or incomplete.
- Right to erasure – in certain circumstances you may request that we erase your personal data from our records.
- Right to restrict processing – in certain circumstances, you have the right to restrict the processing of your personal data.
- Right to object to processing – this means that in certain cases you have the right to object to the processing of your personal data, for example in the case of direct marketing.
- Right to object to automated processing – this means you have the right to object to automated processing, including profiling; and not be subject to a decision based solely on automated processing. You may exercise this right whenever there is a result of profiling that produces legal effects concerning or significantly affecting you.
- Right to data portability – you have the right to obtain your personal data in a machine-readable format or, if feasible, as a direct transfer from one processor to another.
- Right to make a complaint – if a request under the Access Rights is refused, we will provide a reason to explain why. If you are not satisfied with the way your request has been handled, you can contact us.
- Right to help from a supervisory authority – means that you have the right to help from a supervisory authority and the right to other legal remedies such as claiming damages.
- Right to withdraw consent – you have the right to withdraw any consent to the processing of your personal data.
Data we collect
Information you have provided to us
This could be your email address, name, billing address, shipping address, company information, phone number, etc. – mainly information necessary to provide you with a product, service or to improve your customer experience with us. We save the information you provide to us so that you can post comments or perform other activities on the site. This information includes, for example, that present in the forms requesting a quote, requesting information, sending comments on our articles, in the other forms available on our website or sent subsequently via email. Information relating to personnel selection is included.
Information Collected Automatically
This includes information that is automatically stored by cookies and other session tools. For example, IP address, purchase history (if any) etc. This information is used to improve the customer experience. When you use our services or view content on our website, your activities may be recorded.
Information from our partners
We collect information from our trusted partners with confirmation that they have legal bases to share such information with us. This is information that you have provided directly or that they have collected about you for other legal reasons. See the list of our partners here.
Information available to the public
We may collect information about you that is publicly available.
How we use your personal data
We use your personal data to:
- provide our service. This includes for example registering your account; providing you with other products and services you have requested; providing you with promotional items at your request and communicating with you in relation to such products and services; communicate and interact with you; and notification of changes to any service.
- improve the customer experience;
- fulfill an obligation established by law or contract;
We use your personal data for legitimate reasons and/or with your consent.
For reasons related to the conclusion of a contract or the fulfillment of contractual obligations, we process your personal data for the following purposes:
- to identify you;
- provide a service or send/offer a product;
- communicate for sales or invoicing;
- for personnel selection
On grounds of legitimate interest, we process your personal data for the following purposes:
- to send you personalized offers or have them sent by our carefully selected partners;
- administer and analyze our customer base (purchasing behavior and history) in order to improve the quality, variety and availability of the products/services offered/provided;
- fill out questionnaires regarding customer satisfaction;
With your consent we process your personal data for the following purposes:
- to send you newsletters and promotional offers;
- for other purposes for which we have asked for your consent
We process your personal data in order to fulfill obligations arising from the law and/or use your personal data for the possibilities provided by law. We reserve the right to anonymize the personal data collected and to use such data. We will only use data outside the scope of this policy when it is anonymised. We retain your billing information and other information collected about you for as long as necessary for accounting purposes or other obligations arising by law.
We may process your personal data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was collected. To do this, we will make sure that:
- the connection between the purpose, context and nature of the Personal Data is suitable for further processing;
- further processing would not harm your interests and
- there is adequate protection for the processing.
We will inform you of any further processing and purposes.
Who else can access your personal data
We do not share your personal data with strangers. Your personal data is in some cases provided to our trusted partners in order to enable the provision of the service or improve the customer experience. We share your data with:
The testing laboratories that collaborate with us:
- CATAS SPA – Via Antica, 24 – 33048 San Giovanni al Natisone UD – Italy;
- Udicer/Nautitest srl – via Riviera del Brenta, 12 – 30032 Fiesso d'artigianato VE – Italy;
- Other laboratories selected based on specific customer requests.
Accounting firms:
- Consultway Srl – 3, Via Di Donota – 34100 Trieste TS – Italy;
- Global Services Srl Simplificata – 21, Via Ostermann – 33040 Corno Di Rosazzo UD – Italy;
Link to third parties:
- Google Analytics – is a web analysis service provided by Google Inc.;
- Google maps – is a service that allows searching and viewing geographical maps provided by Google Inc.;
- Twitter – is a social network;
- Facebook – is a social network;
- Linkedin – is a social network.
We only work with partners who are able to guarantee an adequate level of protection of personal data. We disclose your personal data to third parties or public officials when we are legally obliged to do so. We may disclose your personal data to third parties if you have consented to us doing so or if there are other legal grounds for doing so.
How we protect your data
We do our best to keep your personal data safe. We use secure protocols for communication and data transfer (such as HTTPS). We use anonymisation and pseudonyms where appropriate. We monitor our systems for possible vulnerabilities and attacks.
Although we do our best, we cannot guarantee the security of your information. However, we are committed to notifying the relevant authorities of any data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything reasonably possible to prevent breaches of security and to assist authorities in the event of a breach.
If you have an account with us, please note that you must always keep your username and password secret.
Children
We do not intend to knowingly harvest or collect information from children. Our services are not aimed at children.
Cookies and other similar technologies
We use cookies and/or similar technologies to analyze customer behavior, administer the website, track users' movements and collect user information. This is done in order to personalize and improve your experience with us.
Cookies are small text files stored on the computer or mobile device when a site is visited by a user. The text stores information that the site can retrieve when the user visits it again. Some of these cookies are necessary for the correct functioning of the site, others are useful to the visitor because they store information for subsequent uses, still others have statistical purposes and allow us to know which pages or contents are of greatest interest.
Cookies are used for the following purposes:
- Necessary cookies: These cookies are necessary for you to use some important features on our website, such as logging in. These cookies do not collect any personal information.
- Functional cookies: these cookies provide features that make using the service more convenient and enable more personalized features. For example, they may remember your name and email in comment forms so you don't have to re-enter this information the next time when they comment.
- Analytics cookies: These cookies are used to track the use and performance of our website and services
- First and third party marketing and profiling cookies: These cookies are aimed at creating profiles relating to the user in order to send commercial messages that meet his preferences: while you browse our site these cookies are useful for showing you products of interest to you or similar to the ones you viewed. Third-party cookies are those sent by third-party companies we trust. These cookies allow us to offer you our commercial proposal on other affiliated websites (retargeting). With third-party cookies we have no control over the information provided by the cookie and we do not have access to such data. This information is totally controlled by third-party companies as described in their respective privacy policies. These cookies remember that you have visited a website and this information is shared with other organizations such as advertisers.
- Social Network Cookies – These cookies are necessary to allow your social account to interact with our site. They are used, for example, to let you express your appreciation and to share it with your social friends. Social network cookies are not necessary for navigation.
How to disable cookies and manage preferences
The user can decide whether or not to accept cookies using their browser settings. Total or partial disabling of technical cookies could compromise the optimal use of the site. Disabling third-party cookies does not affect the navigability of the site in any way.
The setting can be defined specifically for different websites and web applications.
Browser manufacturers provide information on how to disable or manage cookies:
Third party privacy policies
The following links allow you to access the privacy policies relating to third-party services that use cookies on this website:
If you would like to opt out of Google Analytics tracking, please visit deactivation of Google Analytics.
contact info
For further information or specific requests, such as cancellation, blocking, updating, rectification, data integration or opposition to processing, you can write to the email address info@sicomtesting.com.
Supervisory authorities
European national privacy authorities are listed here.
Changes to this privacy policy
We reserve the right to make changes to this Privacy Policy.
The last change was made on March 27, 2019.
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